# Stay Connected: Seamless Messaging

## for _Landlords and Managers_

## Challenges

### It’s easy enough to send a message, but communicating effectively is a whole other issue. When you try to get in touch with a tenant and they don’t reply, it can be difficult to know how to follow up. Should you have contacted them using a different platform? Did they see the message? Is your message simply being ignored?

## Before And After _PropertyApps_

### Before PropertyApps

- Fragmented, decentralized messaging through email, text, social media, etc.
- Find the contact information of all intended tenants/managers
- Attach files to email or text
- Aggregate information between various platforms

### With PropertyApps

- Select contact or contacts
- Compose a message with file attachment options.
- Track with read receipts
- Streamline messaging through single source

## Connect with tenants and team members seamlessly with our _built-in messaging feature._

Struggling to keep everyone on the same page in your properties? Our messaging app cuts through the noise with:
1. Guaranteed delivery & read receipts: No more wondering if your message got lost. See exactly who saw it.
2. Streamlined communication: Blast messages to groups or individuals, and forget endless phone calls and emails.
3. Happy tenants, happy life: Increase tenant satisfaction by 60% with a system they love (9 out of 10 prefer it!). Boost communication and connectivity by 45%. Stop managing messages, start managing properties.

## Key _Features_

### Instant Reach

Skip the phone tag and endless emails. Reach any tenant or team member directly in the app with just two clicks.

### Know When It's Seen

Transparency is key. Read receipts show you exactly who saw your message and when, eliminating the guesswork of follow-up.

### Rich Communication

Ditch the lengthy email chains. Share photos, documents, and property images directly in conversations for clear and concise communication.

### Never Miss a Beat

Ensure timely responses with both push notifications and emails. Recipients are alerted immediately and can respond quickly.

### Effortless Group Messaging

Streamline communication for large groups. Send announcements, updates, or reminders to everyone at once with a single tap.

### Complete Message History

Stay organized and resolve issues efficiently. Access a clear record of all communication with tenants and team members for easy reference.

# Frequently asked questions

### [How does the messaging feature work?](/content/features/messaging/#/index.html)

Our messaging feature integrates directly into our property management software, allowing you to send and receive messages from within the platform, keeping all communications organized and easily accessible.

### [Can I send messages to multiple tenants at once?](/content/features/messaging/#/index.html)

Yes, our group messaging feature allows you to send messages to multiple tenants or team members simultaneously, making it easy to distribute important information quickly.

### [Are my messages secure?](/content/features/messaging/#/index.html)

Absolutely. All messages sent through our platform are encrypted to ensure privacy and security, protecting sensitive information from unauthorized access.

### [Can I use templates for common messages?](/content/features/messaging/#/index.html)

Yes, you can create and use message templates for common scenarios, such as rent reminders or maintenance notifications, to save time and maintain consistency in your communications.

### [Will I receive notifications for new messages?](/content/features/messaging/#/index.html)

Yes, you can set up automated notifications for new messages, ensuring you are always aware of incoming communications and can respond promptly.

### [Is there a way to track message history?](/content/features/messaging/#/index.html)

Our platform keeps a detailed record of all message histories, allowing you to review past communications with tenants and team members whenever needed.